Emotional Style, Boorishness and Smiles among Staff of Fr. Moses OrshioAdasu University, Makurdi, Benue State

This study investigated emotional styles, boorishness and smiles among staff of Fr. Moses Orshio Adasu University, Makurdi, Benue State, Nigeria. Two research questions guided the study and two corresponding null hypotheses were formulated and tested. A descriptive research design was adopted. The study population comprised 5,000 staff, while a sample size of 200 staff was determined using the Research Advisor Table and selected through a multi-stage sampling technique (stratified, proportional and simple random sampling).Three researcher-developed instruments were used for data collection: Emotional Styles Questionnaire (ESQ), Boorishness Questionnaire (BQ) and Smiles Questionnaire (SQ). The instruments were subjected to content and face validation by three experts. Data were analyzed using mean and standard deviation to answer the research questions, while Chi-square test was used to test the hypotheses at the 0.05 level of significance. The findings revealed that emotional styles had impact on boorishness and smiles among staff: negative emotional states such as stress, anger and emotional exhaustion were linked with harsh speech, rudeness, impatience and quarrels, while emotional stability, support and stress management were linked with natural smiles and friendly interactions. Theoretically, affective events theory explains that staff emotions can be studies as reactions to work experiences that influence how they relate with colleagues and students. Emotional contagion theory explains how boorishness can create a negative atmosphere, while smiles can spread positivity and improve relationships. The study concluded that emotional styles significantly impact boorishness and smiles among staff of Fr. Moses Orshio Adasu University. It was recommended that the university should organize regular training/workshops on emotional regulation, stress management and respectful communication and also strengthen staff welfare and support systems to improve positive staff–student relations.