Evaluating Quality in Online Teacher Training: Insights from Student Feedback

This paper examines student feedback from MKLC’s online vocational and Further Education (FE) training programmes during the period from January to July 2025. The research utilizes 57 learner reviews through descriptive statistics and thematic analysis to determine learner satisfaction levels and identify main benefits and opportunities for improvement. The evaluation results demonstrate students maintain high satisfaction levels with an average rating overall of 48.19/50 (95% CI 47.24–49.14). Student assessment results demonstrated that 63.2% of learners scored 50/50 and another 24.6% received marks between 45 and 49. The strongest feedback elements consisted of tutor support and fast feedback together with transparent communication, yet some students needed improvement in platform navigation and alignment of modules with assignments as well as live interaction features. This study advances discussions about online professional training quality assurance by demonstrating the significance of tutor involvement and immediate interaction in addition to flexible learning approaches.