- Mr. Pintu Das
- DOI: 10.5281/zenodo.15472002
- Global Academic and Scientific Journal of Multidisciplinary Studies (GASJMS)
With the rise of the web, Social networking has emerged as key tool for ‘online marketing campaigns’. Smart businesses use social network marketing as one of their primary marketing techniques to connect to online communities. Similar to how friends congregate in public bars, coffee shops, or barbershops, groups of individuals interact and congregate online using numerous tools and websites. For assistance, sharing, and socializing, these folks rely on their online friend network. Online communities have evolved over time to adopt a wide range of styles. In contrast, recent years have seen the emergence of communities that enable richer engagement. Social media marketing techniques encourage interaction, community building, and conversation among their users. As social platform on the Internet have grown in popularity, it is now feasible for one individual to connect with thousands or even hundreds of other people regarding products and the businesses that sell them. Thus, the market has considerably increased the influence of consumer-to-consumer communications. In order to engage and influence large populations, you have to take an active role in relevant communities. To reach a larger consumer base and grow your brand, social networking marketing is a need. One channel that may be utilized for brand loyalty development and maintenance is social media marketing. One of them is the advantage of social media marketing for managing consumer relationships. Through social platform, the social web has introduced a new method of communication that enables individuals to interact and chat with one another. It is possible to suggest additional study using factors like confidence and service quality. Social networks are becoming increasingly significant in how businesses sell their goods and services. Among the best platforms for connecting with people, disseminating content, managing reviews and comments, and building long-lasting brand loyalty is social media. MNCs have more spending for physical and online marketing and advertising. Small firms generally have a very constrained budget for advertising. Small and medium-sized businesses (SME’s) are credited with driving the Indian economy. The Indian government is launching programmes like “Make in India” and “Digital India” with the intention of promoting the development of the nation’s small-scale manufacturing. The general expansion of small and medium-sized businesses will be significantly aided by social media.