Understanding the Attributes of Audiovisual Devices as Predictors of User Satisfaction: A Study of Educational Technology

Educational technology has long been integrated into the education system. Both hardware and software have been utilized to enhance teaching and learning. Academic institutions have provided audiovisual devices for classroom instruction to help teachers and students adopt this technology to enhance the quality of content delivery and presentation. However, some factors need to be considered before adopting this technology fully, one of which is the satisfaction of the users. It was in this context that the study was conducted; it aimed to determine which attributes, namely, the functionality, reliability, and adequacy of the audiovisual devices, influence user satisfaction with educational technology. A descriptive and quantitative statistical approach was used to determine the predictors of satisfaction. A self-developed questionnaire was designed to collect the data. Only users of the audiovisual devices were considered in the study, where the purposive random sampling technique was used. To identify the respondents’ differences in assessment of the three attributes, the data was treated using the t-test. The linear regression was used to determine the predictors of user satisfaction. The findings showed that the functionality of the TV and the reliability of the LCD projectors are the strongest predictors of user satisfaction. These results can help allocate audiovisual devices to enhance the satisfaction level of teachers and students and eventually improve the quality of teaching and learning.